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shaeranne
shaeranne
Participant
November 17, 2014
解決済み

Where are my acrobat.com files saved in PDF form saved to? On my computer hard drive or the Acrobat server? In case my computer crashes, can I always retreive my files?

  • November 17, 2014
  • 返信数 3.
  • 2444 ビュー

Where are acrobat.com files saved to when I save them in .pdf format on acrobat.com?   In case my computer crashes, can I always retrieve them from the server?

    このトピックへの返信は締め切られました。
    解決に役立った回答 Sara_Forsberg

    Hi shaeranne,

    When you convert files using ExportPDF or Adobe PDF Pack, your files are automatically saved to your online account at https://cloud.acrobat.com/files. And yes, in the event of a computer crash, your files will be safe in your account!

    Best,

    Sara

    返信数 3

    shaeranne
    shaeranne作成者
    Participant
    November 17, 2014

    Thanks for your answer.  Much appreciated!  So I'm safe then?  Say 10 years down the line and I purchased a "new" computer I can always know that if I need to retrieve a file it's going to be there on their server?  Now, I'm on the free version for Acrobat.com -- does that matter? 

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    November 17, 2014

    Ten years down the road is a long time! Things could certainly change by then, but if they were to change you can be assured that Adobe would let you know and give you a chance to move your files. But yes, your files will remain tucked away in your online account until you move them, and you can access them from any device. (For what it's worth, I typically like to have backups of important files, so you may want to keep a second copy of anything important--not saying that your files aren't safe where they are--I just feel better knowing there's a backup somewhere!)

    Sara

    shaeranne
    shaeranne作成者
    Participant
    November 17, 2014

    Hope anyone out there using Adobe Acrobat.com can help me on this.  Thanks everyone!

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    November 17, 2014

    I think our posts just got crossed! :-) Your files are saved to your online Acrobat.com account.

    Best,

    Sara

    shaeranne
    shaeranne作成者
    Participant
    November 17, 2014

    So really the big question is this alleviates the big fees from Carbonite and those other cloud companies monthly fees to store your files safely?

    Thanks so much, Sera. 

    S
    Community Manager
    Sara_ForsbergCommunity Manager解決！
    Community Manager
    November 17, 2014

    Hi shaeranne,

    When you convert files using ExportPDF or Adobe PDF Pack, your files are automatically saved to your online account at https://cloud.acrobat.com/files. And yes, in the event of a computer crash, your files will be safe in your account!

    Best,

    Sara

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