Skip to main content
Participant
August 10, 2019
Question

Access denied using Adobe sign in Pro DC after Changing Adobe ID

  • August 10, 2019
  • 1 reply
  • 752 views

Currently experiencing same issue with the email change! Please help!! Thanks

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Legend
    August 12, 2019

    Hi Wesleym,

    It seems that there was already an Adobe Sign account registered with the email address that you have set up as your new Adobe ID.

    I have sent you a private message. Please check your inbox.

    Refer to the steps mentioned there.

    Let us know if you need any help.

    Regards,

    Meenakshi

    Participant
    October 7, 2019
    Please post the solution openly. I too am having this issue and dealing with chat for 2 hours to try and resolve. It would save time and resources if it were listed out. Maybe the chat person could have used your solution already