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Leona5FDD
New Participant
February 16, 2021
Question

Adding a CC to an existing Webform

  • February 16, 2021
  • 3 replies
  • 4247 views

Hello,

 

I have created several webforms that I need to add additional CC's when they are filled out.  Right now it only goes to myself when they are done, and if I'm out of office I need them sent to a secondary so I do not hold up our business.

 

I do not wish to make a new webform since it is very long and took me hours to do.  Please help me with this!

3 replies

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Melody252353053rid
New Participant
June 10, 2024

It looks like if you go to Settings > Account Settings > External Archive you can add a CC for all signed forms...I'm just trying it now; don't know yet if it works...

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    Melody252353053rid
    New Participant
    June 24, 2024

    So I did test adding the email address to the "External Archive" field and it does work. But beware, that email will get copies of every form sent by every user on the account since it's an account level setting. I had to remove it because the email was getting copies of confidential documents, etc.  The fix was redoing the documents that needed the cc...a ton of extra work.

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    Matt30755471qjuf
    New Participant
    January 3, 2024

    Any coherent response to this from Adobe? This is such a simple request, I can't understand why Adobe is so far behind on things like renaming forms, editing Cc submissions, etc.

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      Sande28084446d53l
      New Participant
      April 16, 2024

      You CAN  NOT add cc after creating web forms.  If you have a complicated form, and need to be able to edit/add later, make sure to give yourself a couple internal cc emails to use for archive/edit purpose (you can edit an EXISTING cc, but can not add a new one.) SIGH   I know, I have two TIME CONSUMING forms I can not even GET to the person responsbile ff follow up. 

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      LucianoMarinho
      Participating Frequently
      February 16, 2021

      Hi There,

       You cand accomplish that in several ways: 

      - you can add a cc email when you edit a webform

      - you can set a cc email in your account global settings

      - you can set a cc email in the group settings

       

      Depending on your use case, there will be a better choice in there.

       

      regards

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      Leona5FDDAuthor
      New Participant
      February 17, 2021

      Hi,

       

      Thank you for the response, I apologize I'm pretty new to this and I think adding the CC to the edit feature would be best for what I need.  Do you know where in the edit page I would go to do this? I can't find it anywhere.

       

      Thanks!

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      Leona5FDDAuthor
      New Participant
      February 17, 2021

      Hi Leona,

       

      To add recipients to a webform, you will have to recreate them. The edit page manages the form itself. Maybe if you setup the cc for the group is a better idea if you have too many forms.


      So If someone leaves our team or we add someone to our team that neext access to receive copies of the completed for we would have to recreate all the forms?  Is this right?  

       

      Thanks for your help just trying to understand this process. 

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