I have created several webforms that I need to add additional CC's when they are filled out. Right now it only goes to myself when they are done, and if I'm out of office I need them sent to a secondary so I do not hold up our business.
I do not wish to make a new webform since it is very long and took me hours to do. Please help me with this!
Thank you for the response, I apologize I'm pretty new to this and I think adding the CC to the edit feature would be best for what I need. Do you know where in the edit page I would go to do this? I can't find it anywhere.
To add recipients to a webform, you will have to recreate them. The edit page manages the form itself. Maybe if you setup the cc for the group is a better idea if you have too many forms.
So If someone leaves our team or we add someone to our team that neext access to receive copies of the completed for we would have to recreate all the forms? Is this right?
Thanks for your help just trying to understand this process.
Did you ever get an answer to this? I am in the same issue, I do not want to recreate the form but need to add another employee in the cc. I do not seem to have the ability to add cc in the edit webform.
Any coherent response to this from Adobe? This is such a simple request, I can't understand why Adobe is so far behind on things like renaming forms, editing Cc submissions, etc.
You CAN NOT add cc after creating web forms. If you have a complicated form, and need to be able to edit/add later, make sure to give yourself a couple internal cc emails to use for archive/edit purpose (you can edit an EXISTING cc, but can not add a new one.) SIGH I know, I have two TIME CONSUMING forms I can not even GET to the person responsbile ff follow up.
It looks like if you go to Settings > Account Settings > External Archive you can add a CC for all signed forms...I'm just trying it now; don't know yet if it works...
So I did test adding the email address to the "External Archive" field and it does work. But beware, that email will get copies of every form sent by every user on the account since it's an account level setting. I had to remove it because the email was getting copies of confidential documents, etc. The fix was redoing the documents that needed the cc...a ton of extra work.
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