Adobe Acrobat Pro - Sign in error

[BYTEBITS]

Hi all,

Hi all, 

I am not sure if anyone has encountered this issue before any advise would be much appreciated .

I enconter the below error message when i try to login to Adobe Pro for the first time with my Email address .   Thanks 

[HappySmile2022]

Hi, 

Do you have resolve this problem? I have the same until this morning but it's not the first time i use adobe sign! Thank you!

[Meenakshi Negi]

Hi BYTEBITS,

Thank you for reaching out, and sorry about the trouble.

Try reinstalling the application once. Remove the Acrobat and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Reboot the machine and reinstall the application from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

Please let us know if the issue started recently. Did you make any changes to the application?

Share the Acrobat and OS versions on the machine.

Let us know if you need any help.

Thanks,

Meenakshi