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keegang69219057
Participant
January 24, 2017
Answered

Adobe Acrobat Signature Saying "file is to big"

  • January 24, 2017
  • 1 reply
  • 24611 views

I have a 1500 KB file that I need to send for signature through adobe acrobat DC pro but every time I try sending it I get a error message "file is to big for account settings". I have looked through the forum and have found other people having similar issues but their files were bigger than 10MB. Can someone help me please?

This topic has been closed for replies.
Correct answer AadeshSingh

Hi keegang69219057,

Maximum upload size for Adobe Sign Individual account is 10 MB per transaction.

You can reduce the size of the document using Acrobat DC application & then upload it in the Adobe Sign environment.

Or, you can upgrade to Business or Enterprise service level where upload size is adjustable depending on your requirement : Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
January 28, 2017

Hi keegang69219057,

Maximum upload size for Adobe Sign Individual account is 10 MB per transaction.

You can reduce the size of the document using Acrobat DC application & then upload it in the Adobe Sign environment.

Or, you can upgrade to Business or Enterprise service level where upload size is adjustable depending on your requirement : Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

F
fionano70300069
Participant
September 9, 2020

"You can reduce the size of the document using Acrobat DC application & then upload it in the Adobe Sign environment."

 

Can anyone tell me how I can achieve this?

ckhan18
ckhan18
Participant
July 28, 2021

Hi,

 

You can follow this link to reduce the file size of PDF documents - https://helpx.adobe.com/acrobat/using/optimizing-pdfs-acrobat-pro.html

 

Thanks,

Chandni

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