Adobe Acrobat Signature Saying "file is to big"

[keegang69219057]

I have a 1500 KB file that I need to send for signature through adobe acrobat DC pro but every time I try sending it I get a error message "file is to big for account settings". I have looked through the forum and have found other people having similar issues but their files were bigger than 10MB. Can someone help me please?

[AadeshSingh · Accepted solution]

Hi keegang69219057,

Maximum upload size for Adobe Sign Individual account is 10 MB per transaction.

You can reduce the size of the document using Acrobat DC application & then upload it in the Adobe Sign environment.

Or, you can upgrade to Business or Enterprise service level where upload size is adjustable depending on your requirement : Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

[fionano70300069]

"You can reduce the size of the document using Acrobat DC application & then upload it in the Adobe Sign environment."

Can anyone tell me how I can achieve this?

[ckhan18]

Hi,

You can follow this link to reduce the file size of PDF documents - https://helpx.adobe.com/acrobat/using/optimizing-pdfs-acrobat-pro.html

Thanks,

Chandni