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Adobe Acrobat Signature Saying "file is to big"

New Here ,
Jan 24, 2017 Jan 24, 2017

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I have a 1500 KB file that I need to send for signature through adobe acrobat DC pro but every time I try sending it I get a error message "file is to big for account settings". I have looked through the forum and have found other people having similar issues but their files were bigger than 10MB. Can someone help me please?

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correct answers 1 Correct answer

Jan 28, 2017 Jan 28, 2017

Hi keegang69219057,

Maximum upload size for Adobe Sign Individual account is 10 MB per transaction.

You can reduce the size of the document using Acrobat DC application & then upload it in the Adobe Sign environment.

Or, you can upgrade to Business or Enterprise service level where upload size is adjustable depending on your requirement : Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

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Jan 28, 2017 Jan 28, 2017

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Hi keegang69219057,

Maximum upload size for Adobe Sign Individual account is 10 MB per transaction.

You can reduce the size of the document using Acrobat DC application & then upload it in the Adobe Sign environment.

Or, you can upgrade to Business or Enterprise service level where upload size is adjustable depending on your requirement : Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

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Community Beginner ,
Sep 09, 2020 Sep 09, 2020

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"You can reduce the size of the document using Acrobat DC application & then upload it in the Adobe Sign environment."

 

Can anyone tell me how I can achieve this?

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New Here ,
Jul 28, 2021 Jul 28, 2021

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Hi,

 

You can follow this link to reduce the file size of PDF documents - https://helpx.adobe.com/acrobat/using/optimizing-pdfs-acrobat-pro.html

 

Thanks,

Chandni

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