Hello, I have read all of the previous posts and followed the guides I could locate but seem to still be having the same issue it appears others are having. When I click on 'Request E-Signatures' .. Select any document (one or more) .. then enter ONE or MORE email addresses (have tried at least 5 different ones at differing domains) then click 'Specify where to sign' .. the upload progress circle appears and the program stays on that screen indenfinately.I have tried:Turning off 'use modern user interface' as suggested in multiple guides. (No effect)Uninstalling and reinstalling (No effect)Using the web based interface (No effect)Uninstalling and using the adobe cleaner tool (No effect)Editing PDF as aform specifying ehere signature should go, or not doing so (no effect) I am using:Windows 10 (Business V.22H2)Wired/Wireless connectivity (no effect either way) Any suggestions?

A

Anonymous

Question

Adobe DC Request E-Signatures stuck Uploading

Forum|Forum|2 years ago
August 2, 2023
2 replies
1926 views

Hello,

I have read all of the previous posts and followed the guides I could locate but seem to still be having the same issue it appears others are having. When I click on 'Request E-Signatures' .. Select any document (one or more) .. then enter ONE or MORE email addresses (have tried at least 5 different ones at differing domains) then click 'Specify where to sign' .. the upload progress circle appears and the program stays on that screen indenfinately.

I have tried:

Turning off 'use modern user interface' as suggested in multiple guides. (No effect)
Uninstalling and reinstalling (No effect)
Using the web based interface (No effect)
Uninstalling and using the adobe cleaner tool (No effect)
Editing PDF as aform specifying ehere signature should go, or not doing so (no effect)

I am using:

Windows 10 (Business V.22H2)
Wired/Wireless connectivity (no effect either way)

Any suggestions?

This topic has been closed for replies.

G

Granite PM Actual

Participant

I had to go to the account tab and I found it in the draft folder under agreements, opened it there, and it worked. I'm not sure what the difference is or why it worked, but it did.

kglad

Community Expert

this is probably a mixed thread with enterprise and individual subscribers.

Meenakshi Negi

Community Manager

Hi Granite PM Actual,

Thank you for reaching out.

Please let us know if the issue occurs when you try to send the document from the Acrobat desktop application or the web application. Did you check if the problem occurs when uploading other documents?

If the issue still occurs, let us know.

Thanks,

Meenakshi

kglad

Community Expert

are you the administrator of an enterprise or teams subscription?

A

Anonymous

No. I work with the guys in IT, but I am not an admin on our azure environment.

kglad

Community Expert

contact your admin.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded