• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe keeps asking for activation

New Here ,
Jun 28, 2021 Jun 28, 2021

Copy link to clipboard

Copied

Hello, I am not able to activate my account. After clicking the activation link sent in my email:

Cosmin5C35_1-1624882876548.png

 

 

I get redirected to the following page:

 

Cosmin5C35_0-1624882773368.png

It seems like it is stuck in a loop. Please help!

 

Thanks.

 

TOPICS
Login issues

Views

172

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 02, 2021 Jul 02, 2021

Copy link to clipboard

Copied

LATEST

Hi Cosmin,

 

Thank you for reaching out and sorry for the delay in response.

 

I have checked that you are using the Adobe Sign individual plan.

Please try clearing the cache and cookies of the browser and relaunch it. Then try to open this link: https://documentcloud.adobe.com/link/home/ and sign in using the email address for your Adobe Sign account.

 

Let us know if you still experience any issue or if it is already resolved.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines