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Cosmin5C35
New Participant
June 28, 2021
Question

Adobe keeps asking for activation

  • June 28, 2021
  • 1 reply
  • 238 views

Hello, I am not able to activate my account. After clicking the activation link sent in my email:

 

 

I get redirected to the following page:

 

It seems like it is stuck in a loop. Please help!

 

Thanks.

 

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 3, 2021

Hi Cosmin,

 

Thank you for reaching out and sorry for the delay in response.

 

I have checked that you are using the Adobe Sign individual plan.

Please try clearing the cache and cookies of the browser and relaunch it. Then try to open this link: https://documentcloud.adobe.com/link/home/ and sign in using the email address for your Adobe Sign account.

 

Let us know if you still experience any issue or if it is already resolved.

 

Thanks,

Meenakshi

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