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Adobe keeps asking for activation

New Here ,
Jun 28, 2021 Jun 28, 2021

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Hello, I am not able to activate my account. After clicking the activation link sent in my email:

Cosmin5C35_1-1624882876548.png

 

 

I get redirected to the following page:

 

Cosmin5C35_0-1624882773368.png

It seems like it is stuck in a loop. Please help!

 

Thanks.

 

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Login issues

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Adobe Employee ,
Jul 02, 2021 Jul 02, 2021

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Hi Cosmin,

 

Thank you for reaching out and sorry for the delay in response.

 

I have checked that you are using the Adobe Sign individual plan.

Please try clearing the cache and cookies of the browser and relaunch it. Then try to open this link: https://documentcloud.adobe.com/link/home/ and sign in using the email address for your Adobe Sign account.

 

Let us know if you still experience any issue or if it is already resolved.

 

Thanks,

Meenakshi

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