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Hello, I am not able to activate my account. After clicking the activation link sent in my email:
I get redirected to the following page:
It seems like it is stuck in a loop. Please help!
Thanks.
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Hi Cosmin,
Thank you for reaching out and sorry for the delay in response.
I have checked that you are using the Adobe Sign individual plan.
Please try clearing the cache and cookies of the browser and relaunch it. Then try to open this link: https://documentcloud.adobe.com/link/home/ and sign in using the email address for your Adobe Sign account.
Let us know if you still experience any issue or if it is already resolved.
Thanks,
Meenakshi
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