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fraserr86590971
fraserr86590971
Participant
December 29, 2016
Question

adobe sign doc - undeliverable

  • December 29, 2016
  • 1 reply
  • 3688 views

I've double checked recipients email and also copied and pasted.  I've also just emailed him and he still works there!  the document is going out for signature but I'm getting the:

Client - Project Agreement: Undeliverable

  We were unable to deliver your document to the email address

any ideas?

    This topic has been closed for replies.

    1 reply

    S
    sb116
    Participating Frequently
    January 3, 2017

    Hi Fraserr86590971,

    Please check the private message i have sent to you for information on the same.

    Thanks,

    Supriya

    K
    kevins64
    Participant
    April 5, 2021

    I am experiencing a similar (or the same?) issue.

     

    I have signed a document, then embedded signature and text fields where the recipient is to sign and verify/date it. After clicking send I receive a "transfer: delivered" message followed almost immediately by "transfer: undeliverable" and the recipient does not receive the document. I have confirmed I am able to email the recipient normally, and the recipient is able to email me.

    J
    Jessica263429093hxw
    Participant
    May 1, 2023

    I'm also having this issue.  I requested four signatures, the first two were delivered and completed.  The third said it was undeliverable to the email address.  The email address is correct and it is the same email previously used for other documents.  

    Will setting a reminder for this recipient fix this issue?  There isn't an option to resend without canceling the agreement.  I do not want to cancel, as I would have to request the first two recipients re-sign.


    I am having this issue today and was also having this issue early last week. When I set up a document for signature and the person I send to has to delegate to someone else, the delegation fails

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