Adobe Sign for Digital Signature

[Monique5EE0]

I am having issues digitally signing an agreement for signature. I have updated my computer with Adobe Acrobat DC and restarted my computer. However, whenever i get an email to sign a doc, i open it and then the system requests that i download Adobe Acrobat or download to sign. When i select download to sign, it opens up the document, but doesn't designate where to sign, and if i manually add my digital signature, it doesn't send an email confirming that i have signed.

Also, when send an agreement out for signature, the signee is not able to sign. They get a message to download the document and the process stops there.

Please help--very frustrating!

[Vincent5F9C]

I have the same problem