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Vishal30347527d76p
Participating Frequently
July 31, 2023
Question

Adobe Sign: Getting error "AGREEMENT_NOT_EXPOSED" while try to get signingUrls!!

  • July 31, 2023
  • 1 reply
  • 2254 views

Hi Team,

 

We are encountering below error intermittently while querying “/agreements/{agreements _id}/signingUrls” API just after creation of Agreement using “/agreements” API.

Error: {"code":"AGREEMENT_NOT_EXPOSED","message":"The agreement has not yet been exposed to the requested participant"}

 

Currently we need to apply a wait of (~400ms) in our code before calling the Sign URL API (/agreements/{agreements _id}/signingUrls/) to get the signing url.

 

Is there any way we can mitigate this error without adding a wait period between the 2 API calls?

 

 

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 31, 2023

Hi Vishal30347527d76p,

 

Thank you for reaching out.

 

It seems that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it. I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

You may also refer to the following help document for more information on Acrobat Sign Integration: https://helpx.adobe.com/sign/integrations/home.html. 

 

Thanks,

Meenakshi

K
Kapil29946380ib22
Participant
September 1, 2023

@Vishal30347527d76p, I'm facing same issue. I would like to hear if you have found any workaround for this.

V
Vishal30347527d76pAuthor
Participating Frequently
September 1, 2023

Suggetion : Get the url until you do not receive the error message.  Given the time may not be consistent, this would be a way to continue to try to pull the url,  You might display an hour glass, spinner, etc. letting the user know the page is going to render. 

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