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olivers5548764
olivers5548764
Participant
December 12, 2018
Answered

Adobe Sign login has expired

  • December 12, 2018
  • 1 reply
  • 3783 views

Hello, connecting my SharePoint Online Site with AdobeSign provides the following error: Adobe Sign login has expired. Please contact your Adobe Sign account administrator to login again."

I re-login several times, tried it with different browser...still no luck.

Additionally I get an oAuth error when I try to establish the connection in the settings page

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Olivers,

The integration feature is only available with the Adobe Sign enterprise account.

I see that you are subscribed to Adobe Acrobat DC.

Adobe Acrobat DC subscription includes the Adobe Sign individual account.

That is the reason you receive the error message.

You can access your Adobe Sign account either from the Adobe Acrobat DC application or from the Document Cloud link Adobe Document Cloud .

For more details, please refer this help document Adobe Sign FAQs

Hope that helps.

Let us know if you have any questions.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Meenakshi NegiCorrect answer
Legend
December 12, 2018

Hi Olivers,

The integration feature is only available with the Adobe Sign enterprise account.

I see that you are subscribed to Adobe Acrobat DC.

Adobe Acrobat DC subscription includes the Adobe Sign individual account.

That is the reason you receive the error message.

You can access your Adobe Sign account either from the Adobe Acrobat DC application or from the Document Cloud link Adobe Document Cloud .

For more details, please refer this help document Adobe Sign FAQs

Hope that helps.

Let us know if you have any questions.

Regards,

Meenakshi

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