Adobe Sign not working

[nigelw72862994]

Please help Adobe sign has stopped working.  I get error

This worked the last time I used it.

[AkanchhaS]

Hi Nigelw,

Have you tried to send the document now? Could you please try to send it now? It could be a possibility that, there might be some intermittent issue with the website for a while.

• For testing purpose, you may try sending the document through the web- Adobe Document Cloud
• Check with a different test document. After resetting the web browser or changing the web browser.

Let us know if it still doesn't work for you.

Regards,

Akanchha

[andrewg59948483]

I put in the email and press continue. This is all that happens.

[anuragg75444724]

Hi,

Please let us know the following info

• Acrobat version. Go to help-> About Acrobat Pro DC
• Have you configured any proxy to block Adobe Sign n/w in your work environment ?
• Is this issue happening with every file or is it file specific ?

[Meenakshi Negi]

Hi Andrewg,

Along with the questions asked by user7124185, please confirm if you have recently made any changes to your Adobe ID (Email address linked with the account).

Regards,

Meenakshi