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hacp55141343
Participant
May 4, 2020
Question

Adobe Sign plugin in Microsoft Word

  • May 4, 2020
  • 1 reply
  • 672 views

Hello,

 

I'm trying Adobe Sign for a few days and I've dowloaded Adobe Sign plugin in Microsoft Word Store (by using "Insert > Office Add-ins" in Microsoft Word). A lateral panel appears if I repeat the process (Insert > Office Add-ins > Adobe Sign), and I can use Adobe Sign to ask for signatures.

 

Adobe Help says new icons are added in the ribbon at the "Home tab", but unfortunately it's not. Indeed, as you can see in the picture below, Adobe Sign icons are missing.

 

 

I tried to reboot several times Microsoft Word, to re-add Adobe Sign Add-in from Microsoft Word Store, to customize the ribbon, but nothing to do : Adobe Sign Add-In is nowhere.

 

Can you help me for displaying this Add-in in Microsoft Word ?

 

Thank you for your help.

    This topic has been closed for replies.

    1 reply

    C
    Adobe Employee
    CSM_Shannon
    Adobe Employee
    May 4, 2020

    Hello, 

    I'm sorry to hear you are having problems. If you have the Enterprise Adobe Sign Trial, please read-on. {The small business single user trial does not support integrations.}

     

    Here is the help link for the MS Word Adobe Sign add-in -  https://helpx.adobe.com/sign/using/microsoft-word-powerpoint-signature-add-in.html

     

    There you will also find pre-requisites, supported browsers and how to autheticate. 

     

    I hope this helps, have a great day. 

    Shannon 

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