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8

Adobe Sign - Sending as Text Message

New Here ,
May 13, 2020 May 13, 2020

Can an Adobe Sign e-signature request be sent as a mobile "sms text message" by using a phone #?  Just in case someone doesn't have internet access, an email address, or space on their phone to download the Adobe Sign App

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Community Beginner ,
May 16, 2020 May 16, 2020

If Adobe Sign cannot send signature requests via sms text, can anyone recommend another service provider who offers this feature? Thanks.  

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Community Beginner ,
May 20, 2020 May 20, 2020

Did you ever figure out how to send documents via a text message?  thank you

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Community Beginner ,
May 21, 2020 May 21, 2020

It cannot be done with Adobe products. Their support had me change from Adobe Sign to Adobe Acrobat Pro DC bc they said it could be done.... And then higher level support confirmed it cannot. So many wasted hours... 

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Community Beginner ,
May 21, 2020 May 21, 2020
Thank you for the response. We were told by customer service and a sale rep of Adobe that text messaging worked, how frustrating this was a key feature we were looking for. Do you know of any other service that allows signature via text message?

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New Here ,
Feb 24, 2021 Feb 24, 2021

Docu-Sign has now upgraded to offering docs to be sent by text! 

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Community Beginner ,
Feb 24, 2021 Feb 24, 2021

Can you confirm the new Docusign text feature works? Have you had a chance to use it?  Thanks in advance for the info.

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Adobe Employee ,
Feb 24, 2021 Feb 24, 2021
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New Here ,
May 13, 2022 May 13, 2022

Thank you for this. I too will request access for Docusign from our IT department. It may take a while, but we communicate with students, and textomg is the only show in town for young people with phones. 

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Adobe Employee ,
Jun 25, 2020 Jun 25, 2020

How to integrate with customer owned SMS gateway  and adobe Sign?

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Community Beginner ,
May 14, 2021 May 14, 2021

I am also looking for a way to send a signing request via text, rather than email. My company has a SMS provider solution. Is there a suggested way to integrate with the third party sms vendor to send the URL for signing through text message? Possibly utilizing the API?

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Guide ,
Jan 24, 2025 Jan 24, 2025
LATEST

Acrobat Pro - when the signer receives the email, the signer can send the agreement to their mobile in order to sign it. Clic on mobile and it ask for the mobile phone number.  They will receive a link to sign.

mariahweyne_0-1737746553533.png

Acrobat Sign for Business or Enterprise - Phone authentication

Introducing SMS Delivery for Agreements - Adobe Community - 14708299

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New Here ,
Mar 27, 2024 Mar 27, 2024

This can be done by enabling the setting for such. Granted, my company has an Enterprise account for Adobe Sign so I'm unsure if that's a requirement to utilize this feature, but once you enable that setting, it allows you to use your transactions for SMS delivery vs email, and you can select which method you want to send, choosing one or the other or you can send to both! So, just thought I'd throw that out there that it IS in fact a capability that Adobe Sign has, however I am unclear on whether having an Enterprise account is a requirement for such.

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New Here ,
Jan 17, 2025 Jan 17, 2025

Where is that setting?

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