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Adobe Sign - Signature Issue

New Here ,
Jun 03, 2022 Jun 03, 2022

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Hi,

 

We are experiencing an issue with Adobe sign using the Microsoft Edge web browser. A user has signed a document but a notification appears asking the user to "Draw your signature on the line." It seems to be an issue when the user draws a continuous signature without lifting the pen from the page.

 

Please see screenshot attached.

 

When the same user signs the document and in the process of doing this makes two seperate pen strokes or uses a longer continous signature then this message does not appear and they can sign the document.

 

--

Stephen

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