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2 replies

flaviom99Author
Participant
June 13, 2016

Hi, I've just updated the Adobe Reader to version 11.0.16.But the error isn't away.

Is there another solution?

Best regards, Flavio Meyer

MichaelKazlow
Legend
June 14, 2016

Reader 11 is not the current version of Reader. My version of Reader is 15.016.20045. You need to be using Adobe Acrobat Reader DC.

dnf40635314
Participant
August 28, 2016

I have the same issue as Flavio, with Adobe Reader 11.0.17.  When I check for updates, it says none are available, so how do you wind up with 15.016.20045?

MichaelKazlow
Legend
June 12, 2016

You are using an older version of Reader. You need to update.