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A
Anonymous
June 15, 2016
Question

Adobe Sign - Upload Limit Exceeded

  • June 15, 2016
  • 1 reply
  • 10538 views

I have a document that is 20 pages, 2.5 MB - so both under what the limits are for Adobe Sign (any tier of service), yet I continue to get an "upload limit exceeded" error message

What gives here??

    This topic has been closed for replies.

    1 reply

    Sarojini_Nagar
    Sarojini_Nagar
    Participating Frequently
    June 30, 2016

    Hi damienm14016457 ,

    Please attach a screenshot of the error message so that we can analyze the issue at our end.

    Regards

    Sarojini

    A
    Anonymous
    June 30, 2016

    Will do

    It was 101 pages

    I went in and deleted 5 or 6 pages and it worked

    strange

    Damien McBride | Project Manager

    [Personal info removed by Mod]

    AadeshSingh
    AadeshSingh
    Participating Frequently
    July 1, 2016

    Hi damienm14016457

    I see that you are holding an Enterprise Adobe Sign account.

    For Enterprise Adobe Sign accounts by default upload page limit is set to 100.

    Please drop an email at support@echosign.com with the consent to increase the default upload Page size limit for your Adobe Sign account so that you don't experience this issue in future.

    Regards,
    Aadesh

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