Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe Sign - Upload Limit Exceeded

Guest
Jun 15, 2016 Jun 15, 2016

I have a document that is 20 pages, 2.5 MB - so both under what the limits are for Adobe Sign (any tier of service), yet I continue to get an "upload limit exceeded" error message

What gives here??

10.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 29, 2016 Jun 29, 2016

Hi damienm14016457 ,

Please attach a screenshot of the error message so that we can analyze the issue at our end.

Regards

Sarojini

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jun 30, 2016 Jun 30, 2016

Will do

It was 101 pages

I went in and deleted 5 or 6 pages and it worked

strange

Damien McBride | Project Manager

[Personal info removed by Mod]

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Jul 01, 2016 Jul 01, 2016
LATEST

Hi damienm14016457

I see that you are holding an Enterprise Adobe Sign account.

For Enterprise Adobe Sign accounts by default upload page limit is set to 100.

Please drop an email at support@echosign.com with the consent to increase the default upload Page size limit for your Adobe Sign account so that you don't experience this issue in future.

Regards,
Aadesh

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines