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Participant
June 5, 2024
Question

AdobeSign Classic interface is faster for most people

  • June 5, 2024
  • 1 reply
  • 823 views

I wanted to simply voice my concern about how the new AdobeSign interface is clearly taking on the acrobat interface.  The issue is that the new interface introduces addtiional steps that are slower and unnecessary for any case where you simply want to send a an existing document to be signed.  The Classic interface allows me to send a document to as many people ad myself with 4 steps in about 6 seconds

1) paste in semicolon delimitetd email list of people to receive (can be copied directly from outlook)

2) check the box to include myself as a signer.

3) drag the document(s) to the upload window

4)click send.

There are no additional page loads, or file verifications, pasting individual emails addressed or any of that, the separate upload pages and reload of web pages is multiple times slower. 

It is great that there is an option to do all of these other feature and steps, but when you take a simple signature request from 6 second to 30 seconds, you have to understand that most of the time all you are doing is slowing things down.  It feels clunky and unecessary, not to mention seeing that all of the information looks correct on one screen before you hit send is natural.  The fact that you can easily opt to add signatures, or change the document names, or add a note with optional ease are just bonuses.  It is fine to improve on things, but understand that if I need to send out 30 documents you are adding 20 minutes to my day for no reason when most of them are pre-made PDF's with all of the tags already in place for sigs and things. J

1 reply

Meenakshi Negi
Community Manager
Community Manager
July 1, 2024

Hi JoeRobertsJr,

 

Thank you for reaching out.

 

Thank you for sharing your suggestions with us. Please share your suggestion with the product team via the following page: https://adobe.ly/3L8sHIg

Let us know if we can be of any help.

 

Thanks,

Meenakshi

Participant
July 1, 2024

I'm not sure what you mean by share my post.  You want me to repost what i already said on the Acrobat page instead of the AdobeSign page?  I realize that the Acrobat UI is being pushed into the AdobeSign market, but that is actually the issue.  Acrobat is not a optimized product, it is clunky and slow.  People that do nothing but sign documents appreciated Echosign for how simple and powerful it was.  Its fine to integrate AdobeSign into Acrobate for those that don't care, but forcing the acrobat process on Adobesign is a giant leap backwards.  If there is another way you want me to share this I am happy to, but I'm not sure what you are asking me to do.