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AdobeSign document asking for password when password was not set

New Here ,
Nov 10, 2021 Nov 10, 2021

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Hi, I just upgraded my Mac to macOS Monterey. I used to save AdobeSign completed docs from my email to my iCloud with no problem. But now when I save and go to find the document in my iCloud it is asking for a password to view the document. I did not set up a password when sending the paperwork to the client. I found a slight way around this problem by going to the AdobeSign website directly and downloading the completed doc there, but it still requests a password but it is my computer password... Does this happen to everyone? I also used to be able to seperate the signed/completed documents but now I am not allowed to "drag" and seperate documents into different iCloud files. I contacted Adobe support with no luck. Does anyone know how to remove the password or where to find the password the document is asking for? or a way around it?

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Manage documents , Manage security and compliance

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