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Z
zer0lis
Participant
June 5, 2019
Answered

API: The uploaded docx/PDF is not displayed in mail after sending the agreement

  • June 5, 2019
  • 1 reply
  • 519 views

The mail sent contains the input signature but not the content of the uploaded doc/PDF.

Even if I upload using /transientDocuments or if I uploaded it to into /libraryDocuments and then send the agreement.

The mail contains Resource id: #somenumber

If I upload it to library documents to send it later, I can view it the same in the Adobe Sign Dashboard: Resource id #9 BUT not the actual content of the file.

This happens with PDFs and DOCX too.

What am I missing?

Mega thanks!

This topic has been closed for replies.
Correct answer zer0lis

I got it to work...actually the upload was broken but the API did not report something like MISC_ERROR

The pdfs sent were not recognized as PDFs, and tried to convert them. A sample.pdf would appear sample.pdf.pdf on my dashboard thus the contents missing.

1 reply

Z
zer0lisAuthorCorrect answer
Participant
June 6, 2019

I got it to work...actually the upload was broken but the API did not report something like MISC_ERROR

The pdfs sent were not recognized as PDFs, and tried to convert them. A sample.pdf would appear sample.pdf.pdf on my dashboard thus the contents missing.

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