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Thomasthevenot
Thomasthevenot
Participant
July 10, 2014
Question

Associate my Echosign account with my Adobe account

  • July 10, 2014
  • 1 reply
  • 1513 views

Hi,

I would like to connect my Adobe account (ID user) with Echosign so I can use it from Adobe acrobat.

    This topic has been closed for replies.

    1 reply

    J
    Adobe Employee
    Jat ATS
    Adobe Employee
    July 11, 2014

    Hi Thomas,

    You need Echosign to allow your Adobe ID and your Adobe ID email will need to match your Echosign email address.

    Then just sign in using your Adobe ID and it will prompt you to 'allow for it'.

    Thanks

    S
    SebastianJ
    Participant
    May 4, 2015

    Hello

    I have the same issue and can't get echosign associated with adobe id. Same email etc. When I login to Adobe and look at products I see nothing...

    help is appreciated so that I can send for signature direct from adobe without being asked to upgrade.

    Thanks

    S
    SimonATS
    Legend
    May 12, 2015

    I'm checking this out for you, though i think you'll need to update/convert your echosign subscription to a "Send for Signature" (if you only want the esign service) or an Acrobat standard/ pro subscription. That would make your Echosign sub into a proper document cloud sub under your AdobeID.

    but as said, i'm checking this for you to make sure this is indeed what you need to do.


    So I was right on all counts.

    If you have an old Echosign sub (bought before april 2015) you need to update to a document cloud sub.

    Before you do, it's advisable to setup an AdobeID which uses the same email address as the username for your pro account first and purchase the DC sub with that AdobeID. That will ensure your old Echosign account will live on as the updated DC account. (if the email address is not the same, it would create a new eSign (formerly Echosign) account.

    There's a variety of DC subs to choose from:

    http://www.adobe.com/uk/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software_sl_acrobatcollection_uk.html

    send for signature, PDF pack and Acrobat Pro/standard subs all include the former echosign Pro sub.

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