Bounced email when sending doc for signature

Forum|Forum|5 years ago
February 3, 2021
2 replies
1115 views

Does anyone know how to clear or fix a bounced email for a document you have sent out for signature?

There were several people signing and just one person's email bounced and it was their correct email. All of the other signers have completed the signature request and I would like to have the last party sign the same document.

They have indicated have not received the doc from Adobe Sign as well and I can not figure out how to clear the bounced email and or how to resend it to the individual I need the signature for?

Any help would be appreciated.

Thanks.

This topic has been closed for replies.

mariahweyne

Inspiring

By any chance does the person have another email account? If so, you could change the signer to that new email. Or send it to yourself and you can then send it to the last signer's phone by text.