Can Adobe Sign be set to not store documents

[stefanw60875031]

Good day everyone,

So Compliance in our country (South Africa) states that the type of signed documents I want to create using Adobe Sign, may not be stored outside of the country.

Therefore I need to find out if there is a way to only send the signed document to the recipients without having said document actually being stored in Adobe's data centers (Germany/Ireland).

Appreciate any feedback,

Kind regards,

Stefan Wiese

[Meenakshi Negi]

Hi Stefan,

Sorry to say, it is not possible in Adobe Sign to send a file to the recipients without saving it in the data center.

Once the file is uploaded in Adobe Sign application to send, it gets saved in the data center of Adobe.

Let us know if you need any help.

Regards,

Meenakshi

[ScottCarter · Accepted solution]

Greetings!

Where it is true that the signed agreements all exist on an Adobe Sign server for some span of time, if you have an Enterprise level account, it is possible to have those copies removed from the servers using the document retention policy. ​

Document retention deletes the files of the agreement, but retains all of the audit log information around the creation and signature process. No file data, only the meta data that proves the valid signature was applied.

In this case, your account would be configured to always send copies of the final document to the signer via email, and the option to adjust that setting would be suppressed.