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Can no longer add a clickable link to PDFs in Acrobat

Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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I feel like I am losing my mind. In the span of one month, I can no longer add hyperlinks/clickable links to PDFs? I have access to Adobe Acrobat and the Pro subscription. When I view the tools in the desktop app, the "Edit" tool, "Organize pages" tool, and "Add Link" tools are gone. I tried going on the online Acrobat and am able to Edit and Organize pages, but still no way to add a clickable link?? 

 

This was literally a 3-second task at most last month. Adobe Acrobat must have recently updated and removed or moved the feature/tool. Can anyone help me figure this out? 

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Manage documents , User interface issues

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correct answers 1 Correct answer

Community Beginner , Dec 06, 2023 Dec 06, 2023

I found the answer:

Adobe has updated and Adobe Acrobat Pro is no longer an app, and is instead now a Pro subscription. In order to get access to all the old (and a few new) tools, you need to go into the Adobe app, go to the HELP menu, and select "Install Premium Features". 

This solved the problem and I am now able to edit, organize pages, delete pages, and add clickable links to PDFs.

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Advisor ,
Dec 04, 2023 Dec 04, 2023

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You must have been updated to the New Experience.  Introducing the new Acrobat experience (adobe.com)

You can disable it if you want.

mariahweyne_0-1701716017332.png

 

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Community Beginner ,
Dec 06, 2023 Dec 06, 2023

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I have already disabled the new Acrobat Experience. The issue is that previous tools that I had access to are now gone - namely the Edit Tool, Organize Pages Tool, and Add Link Tool. These tools are essential for my job, and now I have no idea how to add a clickable link on a PDF, where previously I would select 'Add Link' and create an invisible rectangle and it would take all of three seconds. I am confused as to where that tool went, or if there is a different way to add clickable links now?

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Community Beginner ,
Dec 06, 2023 Dec 06, 2023

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I'm going to try and see if uninstalling/re-installing will help. And then restart my computer. If that doesn't work and those tools still won't appear, then I will be back to square one. 

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Community Beginner ,
Dec 06, 2023 Dec 06, 2023

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I found the answer:

Adobe has updated and Adobe Acrobat Pro is no longer an app, and is instead now a Pro subscription. In order to get access to all the old (and a few new) tools, you need to go into the Adobe app, go to the HELP menu, and select "Install Premium Features". 

This solved the problem and I am now able to edit, organize pages, delete pages, and add clickable links to PDFs.

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New Here ,
Apr 25, 2024 Apr 25, 2024

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In my Acrobat (updated to the latest version) I have the Linki tool in "Add Content" but nothing happens when choosing "Add or Edit a link". There is no "Install Premium Features" in Menu\Help. Acrobat's own help page doesn't even seem to recognise such a function in search.

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