Can't access my signed agreement

Report · Dec 28, 2021

I've had an agreement shared with me via my [Email address removed by Moderator] email address. I have signed it and shared a link to the signed document; [Link removed by the moderator]

I can't access this file, and it is not listed in my adobe dashboard!

How can I get an access to this document?

Thank you

Report · Jan 03, 2022

Hi Saman,

Thank you for reaching out and sorry for the delay in response.

As you have shared the email with the signed copy on your alternate email, could you please let us know if you received the file for signature from another source?

If you have sent the file for signature yourself, please share all the steps you did to better understand the workflow.

The link that you have shared above is not the correct link or the document link.

Also, check if you can access the signed document from your account on which you have received the document for signature.

NOTE: Please do not share your email address and Adobe Signed document link publicly or any social sites.

Let us know if you need any help.

Thanks,

Meenakshi