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Birchler
Participant
September 4, 2017
Answered

Can you replace or rearrange files on the edit screen

  • September 4, 2017
  • 1 reply
  • 486 views

when you are on this screen, after you have uploaded your files, is there a way to replace one of the files or rearrange files on this screen?

I have a template which has 4 files. But when i go to send i need to upload a 5th file, which is different each time. And this file goes in the 2nd position.

I don't see a way to  add or rearrange files at this point?

    This topic has been closed for replies.
    Correct answer SimonATS

    when you're on this screen it's too late to change the order.

    1 reply

    T
    Community Manager
    Tariq AhmadCommunity Manager
    Community Manager
    October 30, 2017

    Hi Birchler,

    Sorry for the delay in response.

    Ideally, the 5th file should be shown either on top or at last as per the placement before or after template. It should not be coming in between.

    If the issue is still reproducible, please contact product support team.

    Log-in to Adobe Sign account click on ? symbol

    and then chose the available option to connect to support or got to https://helpx.adobe.com/contact.html

    If you have already found a resolution/workaround to this query, please reply to third with your findings that will help.

    -Tariq Dar

    S
    Community Manager
    SimonATSCommunity ManagerCorrect answer
    Community Manager
    October 31, 2017

    when you're on this screen it's too late to change the order.

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