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M
mridulm44054463
Participant
June 18, 2018
Answered

Cannot get Adobe ESign Developer account for Enterprise Account (No response)

  • June 18, 2018
  • 2 replies
  • 1003 views

I am trying to get Enterprise Account of Adobe ESign. Each time I try to buy, I am being redirected to a Contact Us Form. I have filled up and submitted the form 4 times in last 7 days, but there is no contact from Adobe. Please help me get the account asap. I need a Developer Account of Adobe ESign Enterprise Version, which has the API Features in it. I need it asap to demonstrate a software product to my client. If required, I am also open to buy it for a month, or so.

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Mridulm,

As you need the Developer edition of the Adobe Sign account, you may register for that over here Create Developer Account, APIs for custom applications | Adobe Sign.

If you already have an account with an email address, please use a different email address while registering for the developer account.

Just to inform you, the settings are not enabled by default to access the Integration Key in the free Developer account.

I would recommend you to contact Pre-Sales team to get the settings enabled.

They will also be able to provide the pre-sales technical assistance to you.

Please refer this link https://acrobat.adobe.com/in/en/sign/pricing/plans.html to get in contact with them.

Let us know if you need any further information or experience any issue.

Regards,

Meenakshi

2 replies

M
mridulm44054463Author
Participant
June 18, 2018

Hello Meenakshi,

Thank you for your reply. However, I have filled and submitted this Contact Form, 4 times in 7 days and got no one to contact me through Phone or through Email.

Now I doubt, if the Contact Form at all stores data to database or sends any notification to concerned people.

I also contacted couple of your Distributors through Phone but they told me it is very difficult for them to help.

I called Adobe India support phone number in Noida 3 times and each time they told me they do not provide direct support and I have only option to get support via Forum.

I called Adobe's marketing number for ESign and there the Phone Bot is asking me to input Dollar Sign in Phone. I do not have a key in phone which represents Dollar sign.

Your Marketing website, Adobe Marketing , is Under Construction.

Please tell me how can I get a Developer Account or Paid Enterprise Account.

If no one from Adobe contacts me after I submit the Contact Us Form for Enterprise Account, then what is my option to get a Developer/Paid Account for Enterprise Membership?

Thanks in advance.

Meenakshi Negi
Meenakshi NegiCorrect answer
Legend
June 18, 2018

Hi Mridulm,

As you need the Developer edition of the Adobe Sign account, you may register for that over here Create Developer Account, APIs for custom applications | Adobe Sign.

If you already have an account with an email address, please use a different email address while registering for the developer account.

Just to inform you, the settings are not enabled by default to access the Integration Key in the free Developer account.

I would recommend you to contact Pre-Sales team to get the settings enabled.

They will also be able to provide the pre-sales technical assistance to you.

Please refer this link https://acrobat.adobe.com/in/en/sign/pricing/plans.html to get in contact with them.

Let us know if you need any further information or experience any issue.

Regards,

Meenakshi

M
mridulm44054463Author
Participant
June 18, 2018

Hello Meenakshi,

Thank you for your reply. However, I have filled and submitted this Contact Form, 4 times in 7 days and got no one to contact me through Phone or through Email.

Now I doubt, if the Contact Form at all stores data to database or sends any notification to concerned people.

I also contacted couple of your Distributors through Phone but they told me it is very difficult for them to help.

I called Adobe India support phone number in Noida 3 times and each time they told me they do not provide direct support and I have only option to get support via Forum.

I called Adobe's marketing number for ESign and there the Phone Bot is asking me to input Dollar Sign in Phone. I do not have a key in phone which represents Dollar sign.

Your Marketing website, Adobe Marketing , is Under Construction.

Please tell me how can I get a Developer Account or Paid Enterprise Account.

If no one from Adobe contacts me after I submit the Contact Us Form for Enterprise Account, then what is my option to get a Developer/Paid Account for Enterprise Membership?

Thanks in advance.

Meenakshi Negi
Meenakshi Negi
Legend
June 22, 2018

Hi Mridulm,

Sorry for the delay in response.

We apologize for the inconvenience caused.

It seems there is some issue due to which you are not receiving the email after you submit the form.

I will be sending you a private message, please check your inbox.

Let us know if you need any help.

Regards,

Meenakshi

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