Participant

Answered

Cannot login to Adobe Sign Developer Account

I've signed up to for a developer account here:

I've confirmed my email.

When I get to the login page, and input the verification code from email I always get an error:

Sorry, we were not able to process your request. Please try again later.

If this error persists, please contact support.

Error Code: 210831041743568.app-a8

I've tried many times, always the same problem. I've tried another email address, same problem.

This topic has been closed for replies.

Correct answer TheRedToad

Hi

I still couldn't login using the link provided, so I tried a password reset, and that worked!

Thanks

The Red Toad

Participant

I have the same issue. Do I need to deactivate the trial (already expired)? If so, how do I do that?

When I look at my account info, it shows nothing is active.

Legend

Hello,

Thank you for reaching out and sorry for the trouble.

We have checked your account. It shows as active and working fine.

Please let us know if you are still expewrencing the issue.

You may try signing in using the following link: https://secure.na4.echosign.com/public/login.

Let us know if you need any help.

Thanks,

Meenakshi

TheRedToadAuthorCorrect answer

Participant

Hi

I still couldn't login using the link provided, so I tried a password reset, and that worked!

Thanks

The Red Toad

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