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Participant
May 21, 2024
Question

Cannot sign into Adobe Sign app

  • May 21, 2024
  • 1 reply
  • 443 views

Evening

 

I am trying to log into the Acrobat Sign Sign app on my iPhone but keep getting the following error:

 

Error 403: disallowed_useragent

 

Can anyone help get past this? 

1 reply

Meenakshi Negi
Legend
May 27, 2024

Hi Zoe37549125qx2d,

 

Thank you for reaching out.

 

Please let us know if you can access the service using the desktop or the web application for Acrobat Sign.

If yes, please try signing in once on the web version on your mobile device.

Share the Acrobat Sign and iOS version on your iPhone.  

 

Thanks,

Meenakshi

jayproulx
Participant
October 22, 2024

I have the same issue and yes, I can log in on desktop and iOS browsers but cannot sign into acrobat sign app with Google account on iOS.