Complete in Any Order Default

[johnk5099]

Is there any way to set the "Recipients" section to "Complete in Any Order" versus the automatic default of "Complete in Order". We never use the complete in order option and many times forget to switch it until after we hit "Send", which means we have to start all over again. Often it is only one person signing and that is why it does not become a habit to switch it when two are signing. When there is more than one signer, it is very important that any of the signers has the option to be the first signer, as we can submit applications once we have at least one signature.

[AadeshSingh · Accepted solution]

Hi johnk72759364,

I see that you have an Adobe Sign Individual account. Please be informed we have a Setting that needs to be enabled through backend, but this is only for Adobe Sign Premium level accounts (Business & Enterprise).

- Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

[Jari5EE9]

Hi Adobe,

I have a similar issue. Are you able to fix it?

BR, Jari

[Meenakshi Negi]

Hi Jari!

Thank you for reaching out.

We have checked your account with the email address used by you to sign in to the community. You are subscribed to the Adobe Sign enterprise service plan. 

In the Adobe Sign account, go to the tab Account > Account Settings > Send Settings. Scroll down the page and under "Signing Order", select the radio button for "Recipients will sign in any order". 

If you are not the admin of the main account, please get in touch with the admin to change these settings.

Hope the information helps.

Let us know if you experience any issues.

Thanks,

Meenakshi

[Healthy Financial]

Hi Adobe,

I have a similar issue, not sure what level account I am on. Could you assist?

[Stephen263404063aip]

Hi,

I have the same request.

Thank you,

[Tejpal5FD8]

Hi Adobe Support, 

I'm having the same issue - can you please fix? 

[Lexi5C9E]

Hi Adobe,

I have a similar issue. Are you able to fix it?

Thanks,

Lexi

[AndrewL504]

I'm also looking for this. We're on an Adobe Pro per-user license.

[Evan Farr]

I have the same issue. I believe I have an enterprise account.Please help.

[mariahweyne]

You can do it yourself if you have admin privileges.  Account/Account Settings/Send Settings

[JOSHUA5DD6]

Which portal were you in? I currently am using our admin account for the organization and am having a hard time finding this settings. I want to set it for the whole organization!

[Tyler29859715p800]

With "Allow senders to select signing order" enabled, is there a way to have it set by default to "Sign in any order"? For example, is there the option to have the checkbox in the attached image unchecked by default while still having the option to select it on or off? It is nice to have the option to do either, but we almost always use sign in any order.

[Meenakshi Negi]

Hi Tyler29859715p800,

Thank you for reaching out.

We checked your account and see that you have an Acrobat Sign Entperise plan. Under the Send settings, you can select the default options as required. Please reach out to the account administrator for Acrobat Sign in your organization to make the changes. In Acrobat Sign, go to Admin > Account Settings > Send Settings > Signing order. Check the screenshot below for reference.

Feel free to let us know if you have any questions.

Thanks,

Meenakshi

[Evan Farr]

I want this feature enabled for all of my 15 users, and I want the default to be set to send a reminder ever other day. Can someone at Adobe please enable this for me? Thank you.

[mariahweyne]

Ypu can do it yourself if you have admin privileges.  Account/Account Settings/Send Settings

[mariahweyne]

What specific product do you have?  Acrobat Pro or Acrobat Sign for Business or Enterprise?

[Siobhan38740586cr74]

HI there, I have the same issue, I am on Adobe Acrobat Pro, please can you assist me?

[Meenakshi Negi · Accepted solution]

Hi Siobhan38740586cr74,

Thank you for reaching out.

You get the Acrobat Sign individual plan in Acrobat Pro. However, your service plan does not offer the option to change the default setting for "Complete in order." For more information, refer to the following help document: https://helpx.adobe.com/sign/config/send-settings/signing-order.html. 

Let us know if you have any questions.

Thanks,

Meenakshi

[Siobhan38740586cr74]

Hi Meenakshi,

Thank you so much for your quick response! Is there any way that you are able to alter this setting on my profile please?