Participant

Answered

Complete in Any Order Default

Forum|Forum|9 years ago
February 8, 2017
6 replies
7284 views

Is there any way to set the "Recipients" section to "Complete in Any Order" versus the automatic default of "Complete in Order". We never use the complete in order option and many times forget to switch it until after we hit "Send", which means we have to start all over again. Often it is only one person signing and that is why it does not become a habit to switch it when two are signing. When there is more than one signer, it is very important that any of the signers has the option to be the first signer, as we can submit applications once we have at least one signature.

Correct answer Meenakshi_Negi

HI there, I have the same issue, I am on Adobe Acrobat Pro, please can you assist me?

Hi Siobhan38740586cr74,

Thank you for reaching out.

You get the Acrobat Sign individual plan in Acrobat Pro. However, your service plan does not offer the option to change the default setting for "Complete in order." For more information, refer to the following help document: https://helpx.adobe.com/sign/config/send-settings/signing-order.html.

Let us know if you have any questions.

Thanks,

Meenakshi

E

Evan Farr

Participating Frequently

I want this feature enabled for all of my 15 users, and I want the default to be set to send a reminder ever other day. Can someone at Adobe please enable this for me? Thank you.

mariahweyne

Inspiring

Ypu can do it yourself if you have admin privileges. Account/Account Settings/Send Settings

S

Siobhan38740586cr74

Participant

What specific product do you have? Acrobat Pro or Acrobat Sign for Business or Enterprise?

HI there, I have the same issue, I am on Adobe Acrobat Pro, please can you assist me?

E

Evan Farr

Participating Frequently

I have the same issue. I believe I have an enterprise account.Please help.

mariahweyne

Inspiring

You can do it yourself if you have admin privileges. Account/Account Settings/Send Settings

J

JOSHUA5DD6

Participant

Which portal were you in? I currently am using our admin account for the organization and am having a hard time finding this settings. I want to set it for the whole organization!

A

AndrewL504

Participant

I'm also looking for this. We're on an Adobe Pro per-user license.

L

Lexi5C9E

Participant

Hi Adobe,

I have a similar issue. Are you able to fix it?

Thanks,

Lexi

T

Tejpal5FD8

Participant

Hi Adobe Support,

I'm having the same issue - can you please fix?

AadeshSingh

Participating Frequently

Hi johnk72759364,

I see that you have an Adobe Sign Individual account. Please be informed we have a Setting that needs to be enabled through backend, but this is only for Adobe Sign Premium level accounts (Business & Enterprise).

- Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh

J

Jari5EE9

Participant

Hi Adobe,

I have a similar issue. Are you able to fix it?

BR, Jari

Meenakshi_Negi

Legend

Hi Jari!

Thank you for reaching out.

We have checked your account with the email address used by you to sign in to the community. You are subscribed to the Adobe Sign enterprise service plan.

In the Adobe Sign account, go to the tab Account > Account Settings > Send Settings. Scroll down the page and under "Signing Order", select the radio button for "Recipients will sign in any order".

If you are not the admin of the main account, please get in touch with the admin to change these settings.

Hope the information helps.

Let us know if you experience any issues.

Thanks,

Meenakshi

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