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K
Kemi312005002pih
Participant
July 20, 2023
Question

Conga Composer: "Error while contacting Adobe Sign Servers"

  • July 20, 2023
  • 2 replies
  • 693 views

It doesn't happen everytime... but very often, I receive this message in Conga Composer:
"Error While contacting Adobe Sign Servers"

 

I cleared the cookies, closed the browser, and even restarted my computer... But it keeps showing up. The agreement is generated, but Conga doesn't move to Adobe by itself and the File is not uploaded either...

2 replies

J
Jason3753879420qo
Participant
November 25, 2024

Did you get this resolved @Kemi312005002pih @Meenakshi Negi 

Meenakshi Negi
Meenakshi Negi
Legend
February 18, 2025

Hi Jason3753879420qo,

 

Thank you for reaching out, and sorry about the delay in response.

 

If you are experiencing the same issue, we suggest you contact the Acrobat Sign Enterprise support team. The experts can best answer this question and share the correct information. You may contact them using the steps in the following help document: https://adobe.ly/414V3KJ.

Refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/4b5UkxC.

 

Thanks,

Meenakshi

Meenakshi Negi
Meenakshi Negi
Legend
July 31, 2023

Hi Kemi312005002pih,

 

Thank you for reaching out.

 

It seems that you are using the Adobe Sign Enterprise plan. If you have an integration-related question, the experts can best answer it.

Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

Refer to the following help document for more information on Acrobat Sign Integration: https://helpx.adobe.com/sign/integrations/home.html.

 

Thanks,

Meenakshi

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