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isaacc1885905
isaacc1885905
Participating Frequently
November 8, 2017
Question

Desperately need to access docs older than 45 days

  • November 8, 2017
  • 3 replies
  • 1018 views

Support team, I need to access all documents, including the ones older than 45 days old. Can someone please help me here?

This topic has been closed for replies.

3 replies

isaacc1885905
isaacc1885905Author
Participating Frequently
November 20, 2017

Perhaps one day an Adobe Sign staff member will look at this.

Meenakshi Negi
Meenakshi Negi
Legend
November 21, 2017

Hi Isaacc,

Sorry for the delay in response.

Let us know exactly which documents you require to access.

Where did you save those documents?

Please provide more information about the issue.

Regards,

Meenakshi

isaacc1885905
isaacc1885905Author
Participating Frequently
November 21, 2017

Hello Meenakshi,

Thank you for replying. I want to have the ability to search for ALL signed documents older than 45 days. I am also trying to access widgets that were created 1-2 years ago that I can not find anywhere on my Adobe Sign account but are used regularly.

isaacc1885905
isaacc1885905Author
Participating Frequently
November 15, 2017

STILL haven't heard anything from anyone. Will this ever be resolved?

isaacc1885905
isaacc1885905Author
Participating Frequently
November 16, 2017

Still waiting on a resolution for this issue. Still have not heard anything back from Adobe.

isaacc1885905
isaacc1885905Author
Participating Frequently
November 9, 2017

Support team, I am following up on this - I have not heard or received anything back from you guys. Please respond.

isaacc1885905
isaacc1885905Author
Participating Frequently
November 13, 2017

Bump - still haven't heard anything from Adobe Support.

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