Desperately need to access docs older than 45 days

[isaacc1885905]

Support team, I need to access all documents, including the ones older than 45 days old. Can someone please help me here?

[isaacc1885905]

Support team, I am following up on this - I have not heard or received anything back from you guys. Please respond.

[isaacc1885905]

Bump - still haven't heard anything from Adobe Support.

[isaacc1885905]

STILL haven't heard anything from anyone. Will this ever be resolved?

[isaacc1885905]

Still waiting on a resolution for this issue. Still have not heard anything back from Adobe.

[isaacc1885905]

Perhaps one day an Adobe Sign staff member will look at this.

[Meenakshi Negi]

Hi Isaacc,

Sorry for the delay in response.

Let us know exactly which documents you require to access.

Where did you save those documents?

Please provide more information about the issue.

Regards,

Meenakshi

[isaacc1885905]

Hello Meenakshi,

Thank you for replying. I want to have the ability to search for ALL signed documents older than 45 days. I am also trying to access widgets that were created 1-2 years ago that I can not find anywhere on my Adobe Sign account but are used regularly.

[Meenakshi Negi]

Hi Isaacc,

Sorry for the delay in response.

I have shared some details with you in the private message.

Please check your inbox and do let us know if you have any questions.

Let us know if you need any help.

Regards,

Meenakshi