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Participant
August 8, 2022
Answered

Document stuck in WAITING_FOR_MY_FORM_FILLING

  • August 8, 2022
  • 1 reply
  • 872 views

Hi all

 

Just learning Sign so this could be a simple one.  I used the REST API "Try it"  to submit a document for signature.  Seemed to go well (recieved a 201 and an id for the created agreement). However, I never received the sign email. More significantly,  a query to "/agreements" shows my document in Document in WAITING_FOR_MY_FORM_FILLING status.  

 

The document is super simple - generated with the Doc Generation Word plugin (below is screenshot of generated PDF).  I'm guessing I need to match the identifier "signer1" below with the Participant Info identifer in the JSON, but I dont see docs that explain this link. Any help is appreciated

 

 

 

Correct answer CaspersPop

OK - figured it out and posting for others.  You must use a different email address than the one associated with the adobe developer account.  Not a terribly helpful API response or system state if you send to the same email address (perhaps in early testing). Otherwise, its been a pretty good experience. 

1 reply

Participant
August 8, 2022

Forgot to include the agreement POST json...

 

CaspersPopAuthorCorrect answer
Participant
August 8, 2022

OK - figured it out and posting for others.  You must use a different email address than the one associated with the adobe developer account.  Not a terribly helpful API response or system state if you send to the same email address (perhaps in early testing). Otherwise, its been a pretty good experience. 

Participant
January 15, 2025

Hello, just came here to say that this helped me out a lot! Thanks for posting this update.