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Does not login [Adobe Acrobat Sign]

Community Beginner ,
Nov 02, 2022 Nov 02, 2022

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Salve, vorrei sapere come mai dopo aver effettuato il login mi rimane nella schermata allegata.

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Login issues

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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[Moderator moved from Using the Community forums to Adobe Acrobat Sign.]

@Sabrina269188950kfd,

Do you have an Adobe Acrobat Sign Account?

Try using another web device/browser that accepts cookies and does not have script blockers.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Nov 03, 2022 Nov 03, 2022

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Salve, l account sign penso di averlo in quanto mi è stata confermata tramite mail, ma se così non fosse come posso fare a vedere se in effetti mi hanno abilitato all'utilizzo?

comunque lo fa con tutti i browser e con diversi dispositivi.

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Adobe Employee ,
Nov 06, 2022 Nov 06, 2022

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Hi Sabrina269188950kfd,

 

Thank you for reaching out.

 

Please try using the new incognito window on the Chrome browser. Use the following link: https://secure.echosign.com/public/login to sign in to the account.

Let us know if you experience the same behavior.

 

Thanks,

Meenakshi

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Community Beginner ,
Nov 07, 2022 Nov 07, 2022

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Niente da fare, neanche con la nuova finestra di navigazione in incognito sul browser Chrome utilizzando il collegamento: https://secure.echosign.com/public/login, non accede e mi da sempre lo stesso errore.

Cos'altro posso provare?

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Adobe Employee ,
Nov 07, 2022 Nov 07, 2022

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Hey Sabrina!

 

We have checked that you have a free Acrobat Sign account.

Please try signing in using the following link: https://acrobat.adobe.com/link/home/.

Once you are signed in, go to Documents > Agreements to check your Acrobat Sign agreements.

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

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