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Participant
December 9, 2023
Question

Downloading individual files no longer works or has been removed?

  • December 9, 2023
  • 1 reply
  • 995 views

The action to download individual files seems no longer to work. When uploading multiple documents for signature. It groups them in what is called a Binder and once the document is signed, it will only allow the download of the entire group of files as one document, the binder. Before a most recent update, I could download each document individually as I uploaded them.  Has this feature been removed? 

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1 reply

Participant
January 3, 2024

Are you still unable to download individual files from a bundled signed file document? I'm experiencing a similar issue. When I bundle the documents I can download the individual files, however when my colleague bundles the documents I cannot download the individual files, only she can. 

mariahweyne
Inspiring
February 23, 2024