Downloading the message sent along with the document for e-signing

[Anna3274064265fm]

When downloading the document that you sent for e-signatures, is there a way to also save the message that went along with it? I'd like a complete record of the message and document that was sent. 

[Meenakshi Negi]

Hi Anna3274064265fm,

Thank you for reaching out, and I am sorry about the delayed response.

The message is only meant for the recipient. There is no option to download the message as a record.

Let us know if you have any questions.

Thanks,

Meenakshi

[kamran_4481]

But why? This makes no sense. If I'm a lawyer, and I'm sending a document for e-signature to my client with a cover note stating certain critical items, and that client then comes back and complains that I didn't tell them about those critical items, why wouldn't a $300/year application save that message into a printable and shareable format?

[Meenakshi Negi]

Hi kamran_4481,

Thank you for reaching out.

When you send the email, you can add your message for the recipient using the following steps: https://adobe.ly/4jIyvby. 

Also, if you are adding the information to the email, it will be available there. 

If you are referring to something else, please share more information.

Thanks,

Meenakshi