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PapaMarkieG
Participating Frequently
May 5, 2020
Question

E-signing tax forms

  • May 5, 2020
  • 2 replies
  • 4613 views

Hello all!

 

Hope you and all you care about are healthy and safe!

 

I am a CPA. I had been using SignatureFlow from CPpaperless for e-signing tax forms. They worked in conjunction with Adobe Sign, but followed the IRS regs requiring special Knowledge Based Authentication before the forms could be signed.

 

They announced that they are ceasing their service on June 30 and I need a replacement. Thought I could do it via Adobe Sign but I can't find how to link a KBA service such as Lexis Nexus to the authentication process.

 

I attached a copy of the IRS rules (in relatively plan english) should someone want to read it.

 

Thanks for your help!

This topic has been closed for replies.

2 replies

Participant
January 16, 2021

Thanks 

Adobe Employee
May 5, 2020

Hi, 

 

I hope you are well. Welcome to Adobe Sign. KBA is a premium add-on service. KBA transactions are only available with the Business and Enterprise Adobe Sign plans. If you have either of those plans, please contact customer support. They will put you in touch with our sales team. 

 

I hope this helps; be well, 

Shannon 

PapaMarkieG
Participating Frequently
May 5, 2020

Hi Shannon,

 

Being a sole practitioner CPA, I am concerned that the Business & Enterprise Edition is going to eb significantly more than what I am payring right now.

Adobe Employee
May 6, 2020

Hi, 

 

I completely understand. Although I can't speak to cost, here is our Plans and Pricing page, along with how to contact sales if you are interested in finding out the cost to upgrade - https://acrobat.adobe.com/us/en/sign/pricing/plans.html?promoid=6JMR7J15&mv=other

 

Have a nice day, 

Shannon