Editing Library Templates - Missing Templates

[miguelguillen]

Originally started as EchoSign templates.

I am account owner and creator of ALL templates which I share across my org.

Recently I went into the Manage section and only ONE template was available for editing.

All other templates are missing.

I have a total of 11 templates which I can work with from the dashboard but I can no longer find a way to edit them.

Any ideas?

[Rijul Raj Khurana]

Hello Miguelguillen,

Can you confirm if the templates were older than 30/45 days? Also, please inbox me your registered email address (with which you created template) so that I can quickly check your account.

-Rijul

[miguelguillen]

Just sent you message. Thanks for looking into it!

[markz3798140]

How do you share esign library templates with the org? I can't figure this out!