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Adam27632719pfud
Participant
July 30, 2024
Question

Error Accessing Sign App

  • July 30, 2024
  • 1 reply
  • 491 views

Posting on behalf of user. Unfortunately our administrator is away, so I'm trying to see if I can help.

Administrator has added use account to Sign. However when user goes to the portal, he gets an error: "To start using Adobe Acrobat Sign, please reach out to your administrator to create a Support ticket to link and <companyname>"

Is this an indication of a problem that we might be able to address without the administrator's assistance?

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 30, 2024

Hi Adam27632719pfud,

 

Thank you for reaching out.

 

Please share the email address registered for the user's account in the private message. You may initiate a private message using the envelope icon at the top right corner of this community page. This will help us to check the account status.

 

Thanks,

Meenakshi

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