Error Message - Sorry, we were not able to process your request.

Forum|Forum|9 years ago
June 6, 2016
4 replies
12134 views

After signing into my Adobe Sign account, when I click on the Dashboard it never loads and a error message comes up - Sorry, we were not able to process your request.

This topic has been closed for replies.

Correct answer Meenakshi Negi

Hi smithc31222655

The Adobe Sign service was experiencing some service instability which may have impacted your ability to log into the service.

We are pleased to report that Adobe Sign services has recovered fully and is stable.

We are sorry for any inconvenience this has caused, and appreciate your patience while we worked on resolving this.

Trust site has been updated: Trust center: security, compliance, availability | Adobe Sign

Please let us know if you need any further assistance.

Regards,

Meenakshi

R

robinhill031@gmail.com

New Participant

I am getting this message today, all I am trying to do is sign a document, not upload one.

T

Trangbizzi25

New Participant

I get the same message when I use the request signature products. All other Adobe sign tools are fine to me, except for the request signature. Here is the screenshot. I do not know who I should contact to solve this problem.