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New Participant
May 27, 2015
Answered

Error when trying to fax signed document in Acrobat DC

  • May 27, 2015
  • 1 reply
  • 837 views

Now, since Acrobat updated to the DC version it will no longer send faxes. "Phone numbers are allowed only for fax signature agreements." Acrobat XI and Echosign worked like a charm. I get the same fax error on the document cloud website. What's changed and how do I fax signed documents now?

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Correct answer Jat ATS

Hello,

I would recommend to get in touch with Support team so that they can check your current account level:

Support | eSign services from Adobe

1 reply

Jat ATSCorrect answer
Adobe Employee
June 15, 2015

Hello,

I would recommend to get in touch with Support team so that they can check your current account level:

Support | eSign services from Adobe