Error when trying to fax signed document in Acrobat DC

[sbrackenrich]

Now, since Acrobat updated to the DC version it will no longer send faxes. "Phone numbers are allowed only for fax signature agreements." Acrobat XI and Echosign worked like a charm. I get the same fax error on the document cloud website. What's changed and how do I fax signed documents now?

[Jat ATS · Accepted solution]

Hello,

I would recommend to get in touch with Support team so that they can check your current account level:

Support | eSign services from Adobe