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Participant
May 20, 2025
질문

eSign populating to end of document instead of pre-placed / pre-assigned fields

  • May 20, 2025
  • 1 답변
  • 1847 조회

In the past, eSign fields worked properly: wherever I placed eSign fields, the signature was appropriately populated within the placed field exactly where they were initially placed.

For the past two months, when following an identical workflow, signatures populate within new fields at the end of the document, even when sending the eSign request to users with official (paid) Adobe accounts.

1 답변

Meenakshi Negi
Community Manager
Community Manager
May 20, 2025

Hi MCBridges,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please share the workflow used and how you add the fields. Also, share a screenshot of how the signature fields populate. and the sample document so that we can reproduce the issue. We will check this once we get more information.

Feel free to let us know if you need any help.

 

Thanks,

Meenakshi

Participant
May 20, 2025

Hello, I am having the same issue.  Placed properly within the document as I have done for years, now it is at the top of the page and reversed.  Sometimes it is on a seperate page at the end.  

S_S
Community Manager
Community Manager
May 24, 2025

Forgive me for the multiple reponses. I wanted to clarify that I have even tested this using both the    Adobe Home Screen -> hover over "E-Sign" -> click on "Request e-signatures" pathway    and the   Adobe Home Screen -> click on "E-Sign" -> click on "Request e-signatures" pathway. Both produce identical results.....I wouldn't think that alternate paths to the same function would produce different results, but I wanted to ensure that also was not a variable. 🙂


Hi @MCBridges,

 

Thanks for the descriptive response.

 

We will be sharing this with the development team and get back to you.

 

We request your kind understanding and patience while the team investigates and shares further updates.


Regards,
Souvik.