Global Setting In Adobe Acrobat Pro's e-signature

Forum|Forum|1 year ago
August 20, 2024
2 replies
5572 views

I have Adobe Acrobat Pro as part of the Enterprise Version, and I am an admin console user.

Adobe Acrobat Pro includes a request signature function. Within its signature settings, there is an option for signature preferences. However, I cannot find a setting called "Global Setting" that would allow me to disable attaching the signed agreements and email to all recipients after the signature process.

Is there any way for me, as the admin console user, to enable the "Global Setting"?

M

Mackey5EB8

Participant

I have tried everything on this thread and I still can't find the global settings. I was looking to have documents seperated after signing. DocuSign does this a lot easier. Any help would be great.

Meenakshi Negi

Community Manager

Hi Mackey5EB8,

Thank you for reaching out.

We checked your account and see that you have an Acrobat Sign individual plan. The feature to keep the document separated is not available for your current plan. Please refer to the information in the following help document: https://adobe.ly/3Eal18p.

The Global settings option is available for business accounts, not for individual accounts.

For more information about the Acrobat Sign plan, refer to the following help document: https://adobe.ly/3ErPz5s.

Let us know if you have any questions.

Thanks,

Meenakshi

M

Mackey5EB8

Participant

There must be an issue with my account because I upgraded it almost a week ago to teams for business. please see the two screenshots. it does appear that I have a personal and a business but when I checked, they're both on the same email. I switched to the business profile, and I still can't find the global settings

mariahweyne

Inspiring

Hi, the settings are not in your admin console. The settings can be managed in you adobe.com account. See below.

SETTINGS_in_ACROBAT_PRO.pdf

S

Software Asse330701480gw5Author

Participant

Thank you for the reply.

Yea, i managed to reach this setting. However, my setting only have these options under Account settings
1. Brand Setting
2. Signature Preference

3. Digital Signature

4. Collect Payment

5. External Archive

I don't see something like global setting. The reason i look for global setting is to can turn off the feature of sending/email the completed signed document to all recipient once all signed.