Skip to main content
Participant
April 24, 2025
Question

Hate Updated Adobe Sign April 2025

  • April 24, 2025
  • 4 replies
  • 1251 views

I've been utilizing Adobe Sign for about 4 years now. I absolutely HATE the updated version of it. The streamlining it had before was perfect! The new version adds steps and the process setup aesthetics is not user friendly as it was before.  Please change Adobe Sign back to Classic and fire whoever thought of changing this! 

4 replies

Participant
October 8, 2025

I agree completely. I used to use it to make my Christmas cards. I don't want Christmas banners, or whatever else it offers. It is not at all user friendly or have the options I want. They should have created a separate app for what it now offers and left the original alone. No way I would pay for this app!

Participant
October 9, 2025

Could you please teach me how to make Christmas cards with Adobe Sign? 👀

Participant
July 23, 2025

Ha-ha, I started using Adobe Acrobat Sign in July 2024, and I hate the Classic view. The new view allows me to set up the Fields layer so much faster — it's just unbelievable!

 

Now, for the last two days, my desktop client on macOS defaults to the Classic view, and it ruins my workflow. Sending a document for 3 signatures without templates was 7 mins before — now with classic view it's 25 mins.

 

Luckily, the web version works in the new mode, so I just installed the PWA app and will use it until the desktop client gets back to normal.

 

Users are slaves to their habit. It doesn't matter which UI or workflow is actually better — for all of us the best = the one we're used to 🤷🏻‍♂

Participant
July 23, 2025

This new version is unusable. I can't figure out how to do anything I did a year ago.

Meenakshi Negi
Legend
July 23, 2025

 

Hi janet_0095,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please refer to the information on the following help document: https://adobe.ly/4lIQsHp

Feel free to let us know if you need help or have questions about the new version.

 

Thanks,

Meenakshi

Participant
April 24, 2025

Same here! It now takes 30 minutes to do what I was doing in 5 with the classic version.  This version does NOT integrate with our forms and the way they need to be signed.  This "upgrade" is a MAJOR downgrade.  I'm thinking it might be time to find a new signing platform if this doesn't change.  Too much time wasted with this one. 

Participant
May 8, 2025

This upgrade is HORRIFIC. Just horrific.  I can no longer manually place signatures without the system also wanting to "auto place" sigantures at the end of the document.  I cannot for the life of me figure out how to turn this off.  I can no longer get the many (many) documents I process through the signing process because people are refusing to sign in the areas outside of where I placed their signature request because they do not have signing authority over that area.  It is bizarre and a diservice to end users.  One of the worst upgrades I have ever experienced. EVER.

 

Meenakshi Negi
Legend
May 16, 2025

I am using Adobe Pro at work.


Hi Awesome_ease8518,

 

Thank you for reaching out, and sorry to hear about your experience.

 

We checked that you have the Acrobat Sign Enterprise plan provided by your organization.  Please refer to the steps suggested to disable the automatic field detection under the title "How to enable or disable" in the following help document: https://adobe.ly/4k0RnlI

 

Thanks,

Meenakshi