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How can I download an Adobe Sign agreement with signature fields present (not locked)?

New Here ,
Feb 12, 2025 Feb 12, 2025

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When I download a document using the Adobe Sign API:

GET /agreements/agreementId/documents/documentId
the document appears locked, and the signature fields are no longer editable. It seems Adobe Sign automatically finalizes and seals the document upon download.

I need to download the document with signature fields still present, allowing users to sign manually later.

Is there a way to retrieve an agreement document with the signature fields intact and not locked?

Thanks!

TOPICS
How to sign , Manage documents

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Adobe Employee ,
Feb 13, 2025 Feb 13, 2025

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Hi Abdul Moiz S.,

 

Thank you for reaching out.

 

We have checked that you are using the Adobe Sign Enterprise plan. If you have an API-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3ECe93z.

Refer to the following help document for more information on Acrobat Sign Integration: https://adobe.ly/3ECe9AB.

 

Thanks,

Meenakshi

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Guide ,
Feb 21, 2025 Feb 21, 2025

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No, once the document is signed, you can't make any changes to it. 

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