Participant

Answered

how do i change my company name

Forum|Forum|7 years ago
September 19, 2018
4 replies
17314 views

wrong company name appearing on notification email to recipient

how do I change this?

(Changing the company name in the Adobe profile does not work – tried that).

Correct answer Wolflegends

There are two profile settings locations.

When you click the Profile icon at the top right of the Adobe desktop app.

It takes it to your basic profile page for Adobe. You need the E-sign profile settings

To access the E-sign settings click " View all Apps and Services", then at the top right click "Access your apps and services" This will take you to the web apps page * see the below image*. From here click the profile picture at the top right, Settings, Edit Settings, My Profile, Edit profile, update the company name, and save.

W

WolflegendsCorrect answer

Participant

There are two profile settings locations.

When you click the Profile icon at the top right of the Adobe desktop app.

It takes it to your basic profile page for Adobe. You need the E-sign profile settings

To access the E-sign settings click " View all Apps and Services", then at the top right click "Access your apps and services" This will take you to the web apps page * see the below image*. From here click the profile picture at the top right, Settings, Edit Settings, My Profile, Edit profile, update the company name, and save.

R

Rudy27157925zb18

Participant

I had the same problem and after talking to a support agent, I was able to solve the problem quite easily. Follow the steps below:

Please follow the steps in order to change the company name is Adobe sign.

Log in to documentcloud.adobe.com
Click on the avatar or profile icon on the top right corner of the browser window.
Click on settings.
Click on Edit Settings (it's a small text link at the bottom).
Click on Personal Preferences in the left pane.
Click on My Profile option.
Click on 'Edit Profile' option.
Enter the new company name and click on the Save Button.
Log out and log back in to documentcloud.adobe.com.

The Company name will change and then you can proceed to use Adobe Sign.

Sheri-Ann30169700q8df

Participant

This worked! Thank you!

I

il22

Participant

Two years on and this is still an issue and Adobe seems unwilling or disinterested to solve this problem. The "Delete your Adobe account" option is looking more and more like a solution!

E

EDGAR5E50

Participant

I had the same problem as the OP but the answer Marjan A above helped me. Not sure why changing my Adobe profile didn't change the information across the board but, yes, signing on directly to Adobe Sign was the solution.

D

Devin22074621dit8

Participant

I just had this issue. Log into the admin console --> click settings tab --> click console settings --> you will then see "organization name" click the pencil next to the organization name you want to chang --> change then reflects across entire platform.

M

MarjanA

Participating Frequently

Hi Russell,

To change your Company name in Adobe Sign, please log in to the Adobe Sign portal > Go to the Accounts tab > Personal Preferences > My Profile > and click on 'Edit' to change the Company name.

If this doesn't work, simply click on the sign on the top right-hand corner of your Adobe Sign Dashboard, where you can start a live chat window with the Adobe Sign Support Team who can change the company name on your behalf.

Hope this helps!

Kind regards,

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